In-vehicle services with Mercedes me connect
By activating Mercedes me connect, your Sprinter will benefit from enhanced comfort, service and safety . The Mercedes me connect services for personal use are your personal mobility companions. Always have the most important information readily available such as monitoring your Sprinter's location, maintenance, and door status all from the Mercedes me connect App. With safety being our priority, we encourage you to take advantage of the helpful functions on board of your vehicle such as Emergency Call Services, Accident and Breakdown Management, and Software Updates.
Easily locate your vehicle
You can easily see your vehicle’s location, whether you’re in a crowded parking lot or across the globe.
Activate account, pair your vehicle and activate services right from the app.
The Mercedes me connect App lets you create your personal account and directly pair your vehicle with it. Simply download the Mercedes me connect App (USA), enter your Vehicle Identification Number in the app, enter the code in the MBUX Multimedia System if available and pair your vehicle. With just a touch of one button you may activate all of your services. Once activated, you may use the Mercedes me connect services like Remote Door Locking & Unlocking, Software Updates and many more, all on the go.
In case you need assistance, please call the Customer Assistance Center:
Convenient features, right on your phone with the Mercedes me connect App
Remotely lock or unlock the doors of your Sprinter
Maintain your Van
Sync with Google Home and Amazon Alexa
Send a location to your in-vehicle navigation
Download the app, create a profile and have your Freightliner Sprinter in the palm of your hand.
Live Traffic Information
View Live Traffic Information and optimized route guidance on your Sprinter’s navigation.
With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.
Online Map Updates
Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the MBUX Multimedia System.
Have the option to view location-specific weather and temperatures within your navigation map.
Get the latest software installed over the air, so your Sprinter is optimized with the most current software version.
LINGUATRONIC Online Voice Control
Use the advanced speech recognition with natural language understanding of your MBUX and communicate with your Sprinter.
With any vehicle, wear and tear is bound to happen. Be notified if your Sprinter is in need of servicing or a certain part needs to be inspected.
Accident and Breakdown Management
If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
In the event of a breakdown, your vehicle data and position will be relayed for immediate assistance.
Remote Vehicle Diagnostics
Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
Emergency Call Services
Automatically receive help from an emergency response agent if you’re involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
Access Internet Radio using your vehicle’s MBUX Multimedia System to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports and more.
Remote Door Locking and Unlocking
View the latest data from your Sprinter , including mileage, fuel level, tire pressure, and more.