In-vehicle services with Mercedes me connect
By activating Mercedes me connect, your Sprinter will benefit from enhanced comfort, service and safety [1][2][3]. The Mercedes me connect services for personal use are your personal mobility companions. Always have the most important information readily available such as monitoring your Sprinter's location, maintenance, and door status all from the Mercedes me connect App. With safety being our priority, we encourage you to take advantage of the helpful functions on board of your vehicle such as Emergency Call Services[6], Accident and Breakdown Management[5], and Software Updates[7].
Easily locate your vehicle
You can easily see your vehicleâs location, whether youâre in a crowded parking lot or across the globe.
How to Activate Your Account and Services
Activate account, pair your vehicle and activate services right from the app.
The Mercedes me connect App[3] lets you create your personal account and directly pair your vehicle with it. Simply download the Mercedes me connect App (USA), enter your Vehicle Identification Number in the app, enter the code in the MBUX Multimedia System if available[1] and pair your vehicle. With just a touch of one button you may activate all of your services. Once activated, you may use the Mercedes me connect services like Remote Door Locking & Unlocking[15], Software Updates[7] and many more, all on the go.
In case you need assistance, please call the Customer Assistance Center:
Mercedes me connect App
Convenient features, right on your phone with the Mercedes me connect App
The Mercedes me connect App gives you an overview and control over your Freightliner Sprinter[3]. Download the app today to take full advantage of your Mercedes me connect services such as[1]:
Remotely lock or unlock the doors of your Sprinter[15]
Maintain your Van
Sync with Google Home and Amazon Alexa[14]
Send a location to your in-vehicle navigation
And more
Download the app, create a profile and have your Freightliner Sprinter in the palm of your hand.
Features & More
For more detailed information about service availability and eligibility for your Freightliner Sprinter please visit
Connected Vehicle Services. [1]
Live Traffic Information[8]
View Live Traffic Information and optimized route guidance on your Sprinterâs navigation.
Car-to-X Communication[9]
With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog or icy conditions.
Online Map Updates[12]
Install the latest maps to your vehicleâs navigation by downloading updates over-the-air, without affecting the speed or performance of the MBUX Multimedia System.
Weather Overlay[13]
Have the option to view location-specific weather and temperatures within your navigation map.
Software Updates[7]
Get the latest software installed over the air, so your Sprinter is optimized with the most current software version.
LINGUATRONIC Online Voice Control[14]
Use the advanced speech recognition with natural language understanding of your MBUX and communicate with your Sprinter.
Telediagnostics
With any vehicle, wear and tear is bound to happen. Be notified if your Sprinter is in need of servicing or a certain part needs to be inspected.
Accident and Breakdown Management[5]
If youâre ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
In the event of a breakdown, your vehicle data and position will be relayed for immediate assistance.
Remote Vehicle Diagnostics
Allow your preferred service dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
Emergency Call Services[6]
Automatically receive help from an emergency response agent if youâre involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
WiFi Hotspot[10]
Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
Internet Radio[14]
Access Internet Radio using your vehicleâs MBUX Multimedia System to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports and more.
Remote Door Locking and Unlocking[15]
Lock or unlock your Sprinter from virtually any location, and know that your Sprinter is always secure.[1][2][4]
Remote Retrieval of Vehicle Status/Remote Status[1][4]
View the latest data from your Sprinter , including mileage, fuel level, tire pressure, and more.
POI Download[13]
Send a location from your Mercedes me connect App directly to your vehicle and start navigation right away or save it in your MBUX Multimedia System[1][3][13]
Maintenance Management[11]