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Starting at $61,180

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Starting at $64,780

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Cab Chassis

Starting at $54,130

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Metris Cargo Van

Starting at $39,600

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Starting at $43,600

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Manage your Mercedes PRO account and discover the services of Mercedes PRO connect. Log In or Register

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Mercedes PRO connect
Mercedes me connect

Maximize connectivity.
Minimize inefficiency.

Mercedes PRO connect Mercedes me connect

What Is Mercedes PRO?

Mercedes PRO is an integrated digital system that works remotely and onboard to help make your business more efficient, intelligent, and safer than ever.

Mercedes PRO is available for Metris and Sprinter models[1, 2]

Find out how Mercedes PRO can improve your day-to-day business operations below.

Mercedes PRO connect[3] Advantages at a Glance

Two models of Mercedes-Benz Vans.

Increase safety, improve navigation, and optimize maintenance planning

Mercedes Pro logo

Increase fleet efficiency and control vans remotely

Exclusive Offer

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Be one of the first to start with Mercedes PRO connect — free of charge.

The go-live of Mercedes PRO connect in new Mercedes-Benz Vans marks the start of this innovative connectivity package. Enjoy the benefits of Mercedes PRO connect and bring your business to a new level of efficiency. Start today, and explore any of the services of Mercedes PRO connect.[4]

Experience our welcome package and start right now.

Get Started

Registration & Activation

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THE CONNECTIVITY GATEWAY

Mercedes PRO Portal

Manage your Mercedes PRO account with the Mercedes PRO Portal.

  • Account management – Create your account and fully manage Mercedes PRO connect solutions

  • Assign capabilities – Select and assign new Mercedes PRO connect products and services to each vehicle

  • User management – Create additional users and assign roles and authorizations to each user

  • Vehicle administration – Quickly add and manage vehicle information

Ready to activate services for your business?

Register Now

Innovative Components Build Better Solutions.
Better Solutions Build Business.

Mercedes PRO connect[3] is comprised of the following:

Man using Mercedes PRO connect app to indicate fleet and driver management.

Mercedes PRO connect App [5]

The direct line to the driver

With the Mercedes PRO connect App[6], the driver can easily access valuable vehicle and job-related information. 

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Communication Module [6]

The central point of contact

Available in new Sprinter and Metris vans, the Communication Module ensures the broadest range of connectivity from the start, quickly transmitting data with the permanently installed 4G LTE SIM card. As the prerequisite for using Mercedes PRO connect services, the Communication Module makes your daily work even more efficient.

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Vehicle Management Tool

The control center

The fleet manager’s customized hub of connectivity that provides a comprehensive overview of fleet resources — simplifying logistics and increasing productivity.[8]

Bundles For Every Connectivity Need

Start today and explore any of the services of Mercedes PRO connect.[4]

Optimized Assistance Bundle icon.

OPTIMIZED ASSISTANCE BUNDLE*

• Increase safety.

• Improve navigation.

• Optimize maintenance planning.


*Complimentary for 36 months after new vehicle purchase and activation date

OPTIMIZED ASSISTANCE BUNDLE BENEFITS

Improve your overall work experience by increasing safety, improving navigation and route planning, as well as optimizing vehicle health. This bundle is complimentary for 36 months after van purchase in conjunction with activation of services in the Mercedes PRO Portal. 

Start today and explore any of the services of Mercedes PRO connect.[4]

SERVICES INCLUDED

(All Vehicles)

  • Accident and Breakdown Management[9]

  • Emergency Call System[10]

  • Software Updates[11]

 

 (Sprinter Models Only)

  • Live Traffic Information[12]

  • Car-to-X Communication[13]

  • Internet in the Car[14]

  • Maintenance and Repair Management[15]

  • Online Map Update[16]

  • Navigation Functions[17]

  • Multimedia Functions [18]

 

INCREASE PRODUCTIVITY

• Online Map Update [16] ensures that maps are completely up-to-date; Software Updates[11] guarantee the latest software version. Both services work with over-the-air technology.

•   Live Traffic Information[12] and Navigation Functions[17] optimize navigation by real-time route and point of interest information. 

•  Receive notifications when important maintenance is due with Maintenance and Repair Management[15] 

•  Multimedia Functions[18] make work easier on the road with voice control, Internet radio, and Internet search.

ENSURE SAFETY

  • In the event of a crash, Emergency Call System [10] automatically calls for immediate emergency response and sends the fleet manager important accident information.

  • Request and receive immediate breakdown and accident assistance with Accident and Breakdown Management.[9]

  • Car-to-X Communication[13] leverages data from the other vehicles to notify the rest of the fleet of hazardous conditions.

  

  

Efficient Fleet Management bundle icon.

EFFICIENT FLEET MANAGEMENT BUNDLE

  • Increase fleet efficiency.

  • Control vans remotely.

EFFICIENT FLEET MANAGEMENT BUNDLE BENEFITS

Increase efficiency with a complete overview of your van and fleet from the Vehicle Management Tool. Digitalize your fleet through Remote Control and simplify your business.

Start today and explore any of the services of Mercedes PRO connect.[4]

SERVICES INCLUDED

(All Vehicles)

  • Remote Control[19]

  • Vehicle Supervision[20]

  • Vehicle Operations[21]

  • Theft Warning[22]

IMPROVE COMMUNICATION

  • In case of theft, Theft Warning[22] sends notification and tracking information to the Vehicle Management Tool.

INCREASE PRODUCTIVITY

  • Locate vehicles using geofencing technology and mark specific locations on the map for drivers with Vehicle Operations.[21]

  • Use Remote Control[19] to lock/unlock doors and control auxiliary heating from a distance with the Mercedes PRO connect App.

  • Maintain a full overview of fleet and individual vehicle status with Vehicle Supervision.[20]

Step By Step

Your road to your connected Mercedes-Benz Van.

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This is how you get started in your new Mercedes-Benz Van with Mercedes PRO.

Do you want access to diverse connectivity and fleet solutions in your new connected Mercedes-Benz Van? 

We recommend visiting an authorized Mercedes-Benz Van dealership to set up Mercedes PRO, but if you would like to complete the process yourself, you will find helpful instructions, questions, and answers as well as all the details about prerequisites and technical requirements related to setting up and using Mercedes PRO here — simply and clearly arranged.

Learn More

Mercedes me connect

Access your vehicle from anywhere and experience all the benefits of ownership with Mercedes me connect.

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In-vehicle services with Mercedes me connect

With Mercedes me connect, you may never want to leave your Mercedes-Benz Van. Activate your in-vehicle services[2] to enjoy:

  • Live Traffic Information
  • Online map updates
  • Car-to-X communication
  • Advanced speech recognition and natural language understanding (MBUX)
  • Software updates
  • In-Car WiFi
  • TuneIn® radio
  • And more
Man looking at mobile device with Mercedes Me connect on screen

Convenient features, right on your phone

with the Mercedes me connect app

The Mercedes me connect app gives you total overview and control over your Mercedes-Benz Van. Download the app today to take full advantage of your Mercedes me connect services[2]:

  • Remotely lock or unlock the doors of your van
  • Find your van on a map
  • Get up-to-the-minute vehicle data
  • Maintain your van
  • Sync with Google Home and Amazon Alexa
  • Send a location to your in-vehicle navigation
  • And more

Available from The App Store and Google Play.

Contact your dealer to get Mercedes me connect started. Then download the app, create a profile and have your Mercedes-Benz Van in the palm of your hand.

Learn More

Contact Us

24/7 assistance and information on

Mercedes PRO connect

 

You can reach us anytime from Monday to Sunday

1.877.762.8267

or email us at

mproconnect.usa@cac.mercedes-benz.com

24/7 assistance and information on

Mercedes me connect

 

You can reach us anytime from Monday to Sunday

1.800.367.6372

or email us at

me-connect.usa@cac.mercedes-benz.com

Next Steps

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Technology

Discover the exciting, upgraded technology features of the Mercedes-Benz Sprinter.

See Details
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Mercedes PRO Portal

Managing your Mercedes PRO account is easy
from any device.

Log In
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Mercedes me connect

Get the app with added features exclusively for Mercedes-Benz Vans drivers: Mercedes me connect.

Learn More

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